Shipping policy

Opal Obscura Shipping Policy

Order Processing

Orders are processed within 2–3 business days after payment is confirmed. Business days are Monday through Friday, excluding holidays.

Shipping & Delivery

Orders ship via standard ground shipping. Available shipping destinations and shipping charges are displayed at checkout.

Delivery times vary by destination and carrier. Shipping time is additional to order processing time, and delivery estimates are not guaranteed.

Tracking information will be provided once your order has shipped. Please allow time for the carrier to update tracking after receiving your package.

Shipping Addresses

Please confirm your shipping address before placing your order. If you notice an error, email sales@opalobscura.com as soon as possible. Address changes cannot be guaranteed once an order has been processed or shipped.

Delivery Issues

If your order appears delayed, missing, damaged, or leaking, contact sales@opalobscura.com with your order number so we can review the issue and help.

For damaged, leaking, faulty, or incorrect products, please refer to our Returns & Exchanges Policy. Contact us before returning any items.